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Turkish British Chamber of Commerce and Industry  
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Home > TBCCI Questionnaire

TURKISH BRITISH CHAMBER OF COMMERCE
AND INDUSTRY
CUSTOMER FEEDBACK QUESTIONNAIRE

The purpose of this questionnaire is to invite feedback from member and non-member individuals and companies who use, or may in future use the services offered by our Chamber. With your participation, we intend to determine the areas which require improvement and extension, and to identify any additional Chamber services or products which will assist you in your businesses.

By answering a few questions below and making comments, you can help TBCCI, the Turkish British Chamber of Commerce and Industry improve its services it offers you.

Please note that in completing the questionnaire you will be eligible to participate in an Annual Ball ticket Raffle. The winner of the raffle will be awarded two free tickets to the TBCCI Annual Ball on Friday, 18 May 2007.

 

  ADVERT
           
FULL NAME:  
COMPANY:  
           
         
1. Are you a member of TBCCI? Yes
         
2. Do you think you have enough information about TBCCI? Enough Not Enough None
         
           
3. How would you rate the TBCCI services below?
[ For each please select the answer which is closest to how you feel ]
           
 
Very Good
Good
Average
Poor
Not Used
           
General Enquiries
Certification
Translation
Business-networking events
Business partner referrals
Seminars
Social Events
Starting a Business
TBCCI staff
Membership Directory
Privilege Card [ Members only ]
Website
Newsletter
How do you rate the overall services of the TBCCI?
           
 
4. What impact have these services had on your business?
[ Please tick all that apply ]
   
Improved market knowledge
Increased contacts
Increased sales/profitability
None
Other
   
 
5. Are you engaged in any businesses related with Turkey
[ Please tick all that apply ]
   
No
For less than a year
Between 1 and 3 years
Over 3 years
[ If your answers is "No", please go to Question 7 ]
   
 
6. What are the main reasons for setting up or doing business in Turkey?
[ Please tick all that apply ]
   
Demand for Exports to Turkey
Demand for Imports from Turkey
Inadequacy of home markets
Business set-up and Trade facilities
Transportation, Telecommunications facilities
Dynamism of the consumer markets in Turkey
Referral and Partnership facilities
Ability to supply products/services on demand
Other
 
7. What are the reasons for not setting-up and not doing business in Turkey?
[ Please tick all that apply ]
   
Self-sufficiency of the local markets
Inadequacy of Capital, Technology, Equipment, HR
Lack of knowledge of Turkish Markets
Difficulties in Regulatory matters
Complexity of the Turkish domestic markets
Competition
Difficulties in Transportation, Telecommunications
Difficulties in Referrals and Partnerships
Inability to supply products/services on demand
Other
 
8. How often do you attend TBCCI events?
   
Once a year
More than once a year
Never
   
 
9. If you do not or cannot attend TBCCI events, this is due to:
[ Please tick all that apply ]
   
Event times not convenient
Lack of free time
Subjects or themes not relevant
Expensive
Other
 
10. When is the most suitable time for you for TBCCI meetings or events?
[ Please tick all that apply ]
   
Morning
Afternoon
Evening
 
   
         
Monday
Tuesday
Wednesday
Thursday
Friday
 
 
11. What type of Events or Meetings would you like TBCCI organise for you?
[ Please tick all that apply ]
   
Business Networking

Business
Start-up

Business
Briefing

Conferences-
Conventions

         
Home-Living-
Fashion-Crafts
Seminars on
Regulations
Trade Missions
Social Events
Other

 

12. Are you a member of any other trade associations or organisations in the UK or in Turkey?
   
   
 
13. How often do you go to Turkey on business?
   
Never
Once a year
More than once a year
   
 
14. Are there any additional services or any extension of current services that you would like to see TBCCI provide for you to help your business?
[ Please tick all that apply ]
   
   
Turkey /UK Markets
Turkey /UK Regulatory Matters
Access to Company Contacts
A Liaison office in Turkey
Partnerships-Investments
Networking-Company Matching
Travel, Transportation, Communications
Customs
Document Certification
Debt Recovery Assistance
Company Credit Reports
E-commerce
Funding
Technical Training
Government Contracting
Meting room - Secretarial assistance
Employee Training
Advice on Health and Safety
Recruitment Assistance
Seminars-Workshops
Other
 
15. Do you have any other suggestions for improving TBCCI services, or any other general comments about TBCCI?
   
   
16. Please enter your email address
 
 
   

 



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